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Gold Label Reservations Explained

Gold Label is Wassile's section for premium brands with very limited availability. Many pieces are one of a kind, so adding one to your cart reserves it for you.

Why Gold Label works differently

With a one-of-a-kind piece, two customers could try to buy the same item at the same time. The reservation system makes sure that can't happen: while a piece is reserved for you, nobody else can buy it.

Step 1: Sign in or create a free account

Gold Label pieces are for Wassile members. A free account takes under a minute.

If you opened the link from Instagram, Google sign-in doesn't work in Instagram's built-in browser. Tap ⋯ → "Open in browser" first, or sign in with email or phone.

Step 2: Add the piece to your cart

Adding a Gold Label piece to your cart holds it for you for 20 minutes, and the product page shows the time left. Finish checkout within that time to turn the reservation into an order.

If the time runs out

When a reservation expires, the piece is released and other customers can reserve it again. If someone else has reserved a piece, its page shows when it becomes available again.

After you order

Your active and past reservations are listed under Account → Gold Label Reservations. An order that includes a Gold Label piece can't be changed online; message us on WhatsApp to adjust it.

Questions

Do I have to pay for a Gold Label membership?

No. Membership is a free Wassile account.

How long is a Gold Label piece reserved for me?

20 minutes from when you add it to your cart. Complete checkout within that time to keep it.

Can I change an order that includes a Gold Label piece?

Not online. Message us on WhatsApp and we will adjust it with you.

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